If I would have known it would have been so much of a headache I would have drove to Kansas City and went to the Great Wolf Lodge before dealing with them. They said they would try to find us a hair dryer in another empty room but never brought one.
We spent $265 on our room that had no hair dryer, had hairs in the tub and was dirty, the floors were dirty, found a bug in our bed, and had to sign a waiver to check out towels before we could dry off. Several other small children had vests on in the area and they nor the parents were approached. I get there are rules for things but it was like they went out of their way to harass us. I told her that’s all we had been doing and she went on like nothing happened. After 10 mins of being there we were approached by someone else who went out of her way to tell us one at a time on the slides. We never let him ride on my lap again and he cried the whole time because he couldn’t go down the slides like brother. We didn’t even come close to the weight limit for the slide and I am definitely not comfortable putting my 2 year old down a water slide ALONE or WITHOUT a life vest. I was holding Brydger so I asked her how it could have scratched the slides if I was holding him she the proceeded to tell me that I couldn’t have him on my lap because we couldn’t go down the slide together. She said they don’t want anyone to because the Velcro would scratch the slides. Within 2 mins of us getting there and heading to the slides one of the workers stopped us after sliding one time to tell us that Brydger couldn’t wear his life jacket. They were supposed to have the pool open until 10 but closed at 8. Things to consider: We wanted to schedule a weekday but they only allow access to the waterpark on weekends. We arrived hoping to have a good time and it was one of the worst experiences I have had at a family place. I usually don’t do this but it needs to be said others with small children need to know what to expect. ‼️ ‼️‼️‼️‼️ PSA ‼️‼️‼️‼️‼️ LONG POST AHEAD!!!! If you are considering staying at the you may want to read this first and reconsider if you have small children!! I didn’t read reviews like I should have before we went. No phone no hair dryer in room, dirty, shower had hairs &dirt in it, found a bug in our bed & was told our 2 year old couldn’t ride on my lap down the slide or wear his life vest because it would scratch slides.
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